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Post Office customer service assistants help customers in post offices and at counters in shops.

Retail buyers choose products for shops to sell, like clothing, toys, electrical goods and food.

Retail managers look after stores, motivate staff to achieve sales targets, organise promotional events and monitor industry trends.

Retail merchandisers make sure that goods are in the right stores, or online, at the right time and the right price.

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Sales assistants sell products and help customers.

Sales managers organise, coach and lead teams of sales representatives to work towards agreed targets.

Sales representatives meet or ring customers to persuade them to buy products or services.

Shelf fillers put stock out on supermarket shelves and in display cabinets. They also remove out of date items and help customers.

Shopkeepers manage their own independent stores or run shops that are part of a retail chain.

Stock control assistants keep track of stock levels and make sure there are enough supplies to meet customer demand.

Telephonists, or switchboard operators, answer and connect calls and take messages.