Computer Appreciation (Introduction)

Course summary

LENGTH OF COURSE & NUMBER OF LESSONS PER CYCLE: 1 year, with 5 lessons per week WHICH SKILLS WILL YOU ACQUIRE? - Talking to clients to get details of faults - Deducing reasons for faults and explaining them to the client - Setting up new equipment and upgrading existing systems - Testing and servicing equipment recording problems - Working as part of a team to support business IT networked and online features and functions WHICH CAREER PATHWAYS EXIST AFTER STUDYING THIS SUBJECT? Achieving this qualification will give learners an advantage when applying for a job in IT. The types of role they will be ready for are: - IT security support technician - Helpdesk administrator - IT service desk support - Customer support technician. When studied as part of a full study programmed, this qualification also gives learners a sound basis to progress further in the IT sector or to a Level 3 qualification such as a BTEC Level 3 qualification in IT, computing or engineering, or a Level 3 digital apprenticeship. WHICH SUBJECTS COMPLEMENT THIS COURSE? - Business - Mathematics